Olivia Balmes Hotel

FAQ

Find the answers to your questions by checking our FAQ section.

At what time can I arrive at and leave the hotel?

Check-in is until 15:00 and check-out is until noon.

At what time will my room be available?

If you arrive before check-in time and the room is not yet available, we will try to provide you with one as soon as possible. Alternately, you can leave your luggage with us and we will let you know the moment the room is ready.

How can I get to the hotel from the airport? Is there a private transfer service I can use?

We can provide a private transfer service upon request and at an extra cost. The hotel is a 25-minute drive away from the nearest airport (Barcelona- El Prat).

By public transport:

  • Train: FGC metro: Provença metro stop. Lines: S1, S2, S55, L6, L7 | Cercanías railway system: Passeig de Gràcia train station, 10 min. from the hotel.
  • Metro:
  • Diagonal metro station. Lines: L5, L3.
  • Public bus:
  • Lines: 7, 16, 17, 43, 44, 59.
  • Bus from the airport:
  • Plaça Catalunya, 20 min. from the hotel.

Can we check in at midnight?

Yes, reception is open 24 hours a day.

Do you have connecting rooms?

Yes, we have suites that connect to a standard room. Please contact the hotel directly to check availability.

Does the hotel have a car park?

Yes, it has a secure, private car park with direct access to the hotel.

Does the hotel offer car, scooter or bicycle rental services?

Yes. Our reception team offers the possibility of renting cars, cars with a driver, bicycles, electric bicycles and Segways.

Can I store my luggage before or after check-in/check-out?

Yes, you can leave your luggage in our luggage storage at no extra cost.

At what time is breakfast? What types of breakfast are available?

Our restaurant on the first floor serves a complete buffet breakfast every morning from 7:00 to 11:00. We have gluten-free and lactose-free options and room service in case you prefer to order breakfast to your room.

What are the opening hours for the terrace?

The bar’s opening hours vary from season to season. For updated information of the opening hours, please write an email to recepción.balmes@oliviahotels.es

Are the prices and special offers for booking through this website updated?

The prices and availability are updated daily, and we guarantee that here you will find the absolute lowest rates. Furthermore, our website showcases all the different types of rooms and suites, indicating which ones are available at any given moment. And these prices even include exclusive benefits.

Will I receive any benefits for booking here, directly on your official website?

The price of your booking comes with added value. We provide our guests with exclusive benefits. Remember, we guarantee the lowest price.

Is Olivia Balmes Hotel in the centre of Barcelona?

Yes, the hotel is in the centre of Barcelona, on Balmes Street, near some of Gaudí’s most famous buildings, such as Casa Batlló, La Pedrera (Casa Milà) and the Sagrada Familia, and some of the city’s most famous luxury boutiques, including Chanel, Bvlgari, Gucci, Louis Vuitton and Hermès. We are also near Las Ramblas and the Liceu Theatre, the hustle and bustle of Plaça Catalunya and the Gothic Quarter, which are all about a 10-minute walk away.

Do the rooms include a minibar?

Yes, the rooms include a minibar with a wide range of drinks and snacks (extra charge).

Are cots available?

Yes, the hotel can provide a free cot for children under the age of three upon request.

Is smoking allowed?

No, smoking is prohibited by law in all the common areas and rooms of the hotel, but you can smoke on the terrace.

Can I bring my pet?

No. We are sorry, but pets are not allowed in the hotel.